There's a problem
What happens if my delivery fails as my sofa didn't fit?
Oh no! We're really sorry to hear that your delivery failed. AIT will automatically return this...
My order is damaged
We're so sorry to hear that your order has arrived damaged. Our team work tirelessly to ensure t...
I have received the incorrect item
We're so sorry to hear that there has been a mix up with your order!
So that we can help you wit...
There's an item missing from my order
We're so sorry to hear there is an item missing from your order. Can we kindly ask that you reac...
What happens if I miss my delivery?
To help you plan for your delivery, we will send you a 2 hour delivery slot the evening before to...
My delivery is running late, what should I do?
We're really sorry that your delivery is running late. We do provide a 2 hour slot and you will ...