Our friendly delivery team are happy to deliver your order up to the third floor as long as there is clear access to your property. 

If there are any access issues, such as parking restrictions, narrow lanes or you live above the third floor, please contact AIT directly on 01604 215000 or via their customer hub: https://aithomedelivery.co.uk/customer-hub/

Unfortunately, If your delivery fails because of an access issue then you would need to pay a £99 redelivery charge.