We strongly recommend that you double-check measurements, the space in your room, and color schemes before making your purchase. However, if you’re not completely happy with your sofa, we’ve got you covered. We offer a FREE RETURNS policy if the sofa doesn’t suit your taste or style. Just fill out a returns form within 48 hours of receiving the sofa, and you’ll receive a full refund, including your delivery charge, on the day of collection.
While it’s a big help to us if you keep the original packaging, we can still accept returns without it. However, ensuring the sofa is packaged helps protect it during the return process.
If you request a return after the initial 48-hour period but within 14 days of delivery, we can still arrange for the sofa to be collected, though this service will incur a collection fee of £299.
To initiate a return, please complete our return form HERE, and our team will respond and organise the collection.
What is your returns policy?
Have more questions? Submit a request